okbet online Privacy Policy

When you register and use the okbet online platform, we collect certain personal information that isnecessary to provide you with a safe, fair, and enjoyable gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines, which are required during the account registration process. We also collect financial information such as your preferred payment method details and transaction history in Philippine pesos (₱) in order to process deposits and withdrawals accurately and securely. When you use our platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve performance. Additionally, we may collect identity verification documents such as a government-issued ID when required to comply with our Know Your Customer (KYC) obligations under applicable Philippine regulations. All information collected is limited to what is strictly necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal data beyond what is required for account management and regulatory compliance.

The personal information we collect is used primarily to create and manage your okbet online account, process financial transactions, and deliver the sports betting and live casino entertainment services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies that may affect your experience as a player in the Philippines. Your transaction history and gaming activity data help us detect and prevent fraudulent behaviour, money laundering, and other activities that could compromise the integrity of our platform or harm other members. We may also use aggregated, anonymised data to analyse platform performance, improve our product offerings, and better understand the preferences of our Filipino player base. Where you have given your consent, we may use your contact information to send you promotional communications about relevant offers and bonuses available on the platform. You may withdraw your consent to marketing communications at any time by contacting our support team at [email protected], and your withdrawal of consent will not affect the lawfulness of any processing carried out before that point.

okbet online does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes under any circumstances. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, but only to the extent necessary for them to perform their contracted services on our behalf. All third-party partners are required to handle your data in accordance with strict confidentiality obligations and are prohibited from using your information for any purpose other than the specific service they provide to us. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so, or where disclosure is necessary to protect the rights, safety, or property of okbet online or its members. In the event of a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, provided that the receiving party agrees to honour the commitments set out in this Privacy Policy. We will always notify you of any material changes to how your data is shared, to the extent permitted by applicable law.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. Your data is stored on secure servers protected by industry-standard encryption, firewalls, and access controls, and access to personal information is restricted to authorised personnel who require it to perform their job functions. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by our legal and regulatory obligations in the Philippines. When your data is no longer required, we take appropriate steps to securely delete or anonymise it in accordance with our data retention policy. While we make every reasonable effort to protect your information, no method of electronic transmission or storage is completely secure, and we encourage you to use a strong, unique password for your okbet online account and to keep your login credentials confidential at all times. If you suspect that your account has been compromised or that your personal data has been accessed without authorisation, please contact our support team immediately at [email protected] so we can take prompt action.

As a registered member of okbet online and a resident of the Philippines, you have certain rights with respect to your personal data under applicable data privacy laws, including the right to access, correct, and request the deletion of your personal information. You may request a copy of the personal data we hold about you at any time by contacting our support team, and we will respond to your request within a reasonable timeframe in accordance with our legal obligations. If you believe that any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay. You also have the right to object to certain types of processing, including direct marketing communications, and to request that we restrict the processing of your data in specific circumstances provided for under applicable law. Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To exercise any of these rights, please reach out to us at [email protected] with a clear description of your request, and our team will guide you through the process.

okbet online uses cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, and help us understand how players in the Philippines interact with our site. Cookies are small text files stored on your device that allow us to recognise you when you return to the platform and to maintain the security of your session while you are logged in. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period to remember your settings and preferences across visits. We may also use analytics cookies to collect aggregated, anonymised data about how our platform is used, which helps us identify areas for improvement and optimise the overall player experience. You can manage or disable cookies through your browser settings at any time; however, please note that disabling certain cookies may affect the functionality of the platform and your ability to access some features. By continuing to use the okbet online platform after being informed of our cookie practices, you consent to the use of cookies as described in this Privacy Policy.